Report Ethical Management

Informant Protection: We do not disclose the ID of the informant or any information suggesting it without consent of the informant, and will accept the liability for any disadvantages incurred by failure to observe this by making restitution or equivalent action.

1. Persons Subject to Protection
- (1)Identity of informant
- (2) Evidence provided by the informant or information collected in connection with the report
- (3) Any content that may allude to the person to be consulted
- (4) Follow-ups on the result after report, etc.
2. Protection Policy
- Information of the informant and the contents of reports are treated under strict confidentiality, the reporting system is under protection of safe security system. And handling of reports is carried out by limited number of personnel who are under oath to keep the information regarding the reports confide
- In case the unfavorable measures taken against or the punishment of the informant are recognized to have been incurred by the report, restitution or equivalent compensation shall be made.
- When the informant reports corruption or irregularities involving the informant himself/herself, a reasonable treatment will be followed in full consideration of the extenuating circumstances.

3. Report Method

Online	Informant Site
Tel	+82-2-6373-8585
Email	Audit_team@serveone.co.kr
Address	8F, Concordian Bldg, 76 Saemunan-ro, Jongno-gu, Seoul, Republic of Korea

If the contents of the anonymous reporting are not specific and not founded on clear facts, investigation might not be conducted.

Hotline User Guide

Receipt of reward (money or other valuables) from interested parties
Share in the Unjust Profits of Business Partners
Lack of Clarity in Selection of Business Partners
Illegal and Unfair Use of Company Assets
Manipulation of Documents / Numerical Figures and False Reporting
Other Violations of Code of Ethics
(negligence of duty, careless management and control, act of arrogation, dignity maintenance, etc.)

Reporting Unethical

1.Collection of Personal Information and Its Purpose The purpose of collecting your Personal Information is to respond to and handle your complaints or reports including by making additional checks for the complaints when necessary; and providing the results of the actions taken.
2.Collection of Personal Information
- (1) If reporter / complainant submits real name : Name, Phone number, E-mail address
- (2) If report / complaint is made anonymously : E-mail address
3.Treatment of Personal Information and Retention Period. Personal information collected is to be kept in principal for 3 month after the closing of the case for the report/complaint, but exceptions apply to cases in need of additional retention.
4.Anonymity You have the right to withhold your personal information. However, in such a case, the handling of your report/complaint may be delayed or investigation might not be conducted.

I am 14 years old or older and I agree with the above.

1. Objects of Report

2. Informant

If the contents of the anonymous reporting are not specific and not founded on clear facts, investigation might not be conducted.
In order to carry out an effective investigation, our person in charge may contact the informant via the email address provided by the informant.

3. Contents of Report